Refund policy
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at swanautoparts@yahoo.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at swanautoparts@yahoo.com and send your item to: Swan Auto, 9465 CR 487, Tyler TX 75706, United States.
Shipping
To return your product, you should mail your product to: Swan Auto, 9465 CR 487, Tyler TX 75706, United States
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at swanautoparts@yahoo.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at swanautoparts@yahoo.com and send your item to: Swan Auto, 9465 CR 487, Tyler TX 75706, United States.
Shipping
To return your product, you should mail your product to: Swan Auto, 9465 CR 487, Tyler TX 75706, United States